Process documentation
Document a process in the time it takes to explain it
Talk through how the work runs. Wavelength draws the process map while you talk, then gives you the map and a written SOP from the same source.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Capture the process once
The person who does the work explains it one time. You do not schedule three follow-up meetings to fill gaps.
Keep the exceptions
Decisions and handoffs appear as you mention them. The edge cases stay in the map, not in someone's memory.
One source for map and SOP
The diagram and the SOP come from the same flow. Fix a step on the canvas and the next export shows the fix.
How teams use Wavelength for process documentation
Onboarding processes
Map the first 30 days for a new hire, with owners for each step.
See the exampleApproval workflows
Show who approves what, and what happens when a request is rejected.
See the exampleCustomer onboarding
Document the steps from signed contract to first value.
See the exampleEscalation paths
Make the support escalation rules clear for every tier.
See the exampleFinance processes
Map procure to pay or order to cash with every control point.
See the exampleOffboarding and access
List the access to remove and the order to remove it in.
See the exampleFrom the conversation to the map
This is an example walkthrough. Wavelength places each part on the canvas as it hears it.
What someone says"A request comes in through the form. Ops reviews it. If anything is missing, they send it back and ask for the info. If it is complete, they assign an owner and the owner has two days to start."
- Actor: Requester submits the form
- Step: Ops reviews the request
- Decision: Is the request complete?
- No branch: Ask the requester for the missing info
- Yes branch: Assign an owner, start within 2 days
Features for process documentation
Live diagram building
Hold the mic and talk. Actors, systems, decisions, and data stores appear on the canvas as you name them.
Recording and transcript import
Upload audio or video up to 120 minutes, or a .vtt, .srt, .txt, .docx, or .pdf transcript, and get the flow.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Swimlanes
Switch the flow to swimlanes with one click. Each actor gets a lane, so every handoff is easy to see.
Dashed amber inferred edges
A connection that the AI inferred, and did not hear, shows as a dashed amber line until you confirm it.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your diagrams do not get locked in.
Popular integrations for process documentation
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
Get more details ImportRecordings and transcripts
Upload .mp3, .m4a, .wav, .mp4, or .mov files, or .vtt, .srt, .txt, .docx, and .pdf transcripts.
Get more details ImportMicrosoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
Get more details
Import and exportLucidchart
Import Lucidchart diagrams exported as .vsdx. Export a flow as .drawio to open in Lucidchart.
Get more details
All plansPowerPoint and Google Slides
Export the flow as a .pptx file and drop it into the deck for the next meeting.
Get more details
MCPClaude and ChatGPT
Add the Wavelength connector. Ask your AI assistant to create, read, or edit a flow in plain English.
Get more detailsPlans for every team size
5 saved flows. No card.
50 new graphs a month, 4 mic hours, your own logo.
Unlimited graphs, 10 mic hours, teams, version history.
Annual billing gives you 2 months free. Every new account starts with 7 days of Pro, no card needed. See full pricing.
Common questions
What is the fastest way to document a business process?
Have the person who does the work explain it out loud while a tool captures it. With Wavelength, the process map builds while they talk, so the first draft is done when the explanation ends.
Can I export the process documentation as an SOP?
Yes. Choose Export and then SOP document for a .doc file with roles, owners, and numbered steps. You can also copy the SOP as Markdown.
Can I import my existing Visio process maps?
Yes. Import a Visio .vsdx file in your browser. Each file becomes an editable flow that you can change by voice or text.
Is there a free plan?
Yes. The free plan holds 5 saved flows and needs no card. Starter is $4.99 per month and Pro is $9.99 per month.
Put Wavelength to work on process documentation
Talk through a process. Watch the diagram build itself.
The free plan needs no card. The demo needs no account.