Healthcare
Map the administrative processes that keep care moving
Intake, referrals, prior authorization, and billing depend on clear handoffs. Talk through each process with the staff who run it and get a map everyone can follow.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Fewer dropped handoffs
Each team sees where their part starts and ends, and who takes it next.
Faster staff training
New front desk and billing staff learn from a clear map and SOP.
Process, not patients
Describe roles, steps, and rules. A process map does not need patient information.
How healthcare operations teams use Wavelength
Staff onboarding
Every step for a new hire, with owners.
See the examplePurchase approvals
Supplies and equipment requests by spend level.
See the exampleInvoice handling
From the vendor invoice to payment.
See the exampleIT access reviews
Who has access to which systems, reviewed each quarter.
See the exampleCompliance and audit
Map controls for internal reviews.
Read the guideSOP writing
Turn a walkthrough into a written SOP.
Read the guideFrom the conversation to the map
This is an example walkthrough. Wavelength places each part on the canvas as it hears it.
What someone says"When a referral comes in, the front desk verifies coverage. If prior authorization is needed, billing requests it first. If not, we schedule the visit right away."
- Actor: Referral received
- Step: Front desk verifies coverage
- Decision: Is prior authorization needed?
- Yes branch: Billing requests the authorization
- No branch: Schedule the visit
Features for healthcare
Live diagram building
Hold the mic and talk. Actors, systems, decisions, and data stores appear on the canvas as you name them.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Recording and transcript import
Upload audio or video up to 120 minutes, or a .vtt, .srt, .txt, .docx, or .pdf transcript, and get the flow.
Share links
Send a link to a flow. The person who opens it does not need an account.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your diagrams do not get locked in.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Popular integrations for healthcare
Recordings and transcripts
Upload .mp3, .m4a, .wav, .mp4, or .mov files, or .vtt, .srt, .txt, .docx, and .pdf transcripts.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
Get more details ImportMicrosoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
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All plansPowerPoint and Google Slides
Export the flow as a .pptx file and drop it into the deck for the next meeting.
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Import and exportdraw.io
Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.
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MCPClaude and ChatGPT
Add the Wavelength connector. Ask your AI assistant to create, read, or edit a flow in plain English.
Get more detailsMap the process, not the personal data
A process map needs roles, steps, systems, and rules. It does not need names, account numbers, or case details. Before you upload a recording, read AI and your data and the Trust Center. Our subprocessor list and DPA are public.
Plans for every team size
5 saved flows. No card.
50 new graphs a month, 4 mic hours, your own logo.
Unlimited graphs, 10 mic hours, teams, version history.
Annual billing gives you 2 months free. Every new account starts with 7 days of Pro, no card needed. See full pricing.
Common questions
Should I put patient information in a flow?
No. Map roles, steps, and rules. Read the AI and your data page in our Trust Center before you upload any recording.
Can I turn a process walkthrough into an SOP?
Yes. Export the flow as a .doc SOP with roles, owners, and numbered steps.
Can staff view a map without an account?
Yes. Send a share link, or export a PDF to print or post.
What does it cost?
Free covers 5 saved flows with no card. Starter is $4.99 per month and Pro is $9.99 per month.
Bring Wavelength to your healthcare team
Talk through a process. Watch the diagram build itself.
The free plan needs no card. The demo needs no account.