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How it worksLive demoChrome side panelAI connector (MCP)IntegrationsHubSpotTrust CenterSecurityAI and your dataFree SOP generatorAI diagram generatorFlowchart makerVoice to diagram

Solutions

Process documentationDiscovery callsSOP creationData flow diagramsAutomation designProcess improvementITEngineeringSales and SEOperationsProduct and UXCustomer successFinancial servicesHealthcareConsultingSoftware and SaaSManufacturingPublic sectorView all solutions

Resources

Resource centerFlow diagram examplesTranscript to flowchartProcess mapping workshopsWho it is forSOP templateProcess map templateFlowchart templateSwimlane process mapWavelength vs LucidchartWavelength vs VisioWavelength vs MiroAll comparisons

Pricing

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Public sector

Make public service processes clear for staff and residents

Permits, requests, and case handling cross many offices. Talk through each process with the staff who run it, and publish one clear map.

Start freeTry the live demo

Free plan, no card. Starter $4.99 and Pro $9.99 per month.

ACTORPermitapplication STEPClerk review DECISIONComplete? Yes STEPInspectorvisit No STEPRequestchanges Dashed amber: a connection the AI inferred. Confirm it before you share.
Example: the flow Wavelength builds from the walkthrough below.

Clear handoffs between offices

Each office sees where its part starts and ends.

Knowledge that stays

When long-serving staff retire, the process stays on the map.

Low cost

Free covers 5 flows. Paid plans start at $4.99 per user per month.

How public sector teams use Wavelength

Request approvals

Purchase requests by spend level.

See the example

IT change management

Standard change requests with approvals.

See the example

Access reviews

Quarterly reviews of system access.

See the example

Staff onboarding

Every step for a new employee.

See the example

Compliance and audit

Map controls for reviews.

Read the guide

Business analysts

Process analysis before a system change.

Read the guide

See all flow examples

From the conversation to the map

This is an example walkthrough. Wavelength places each part on the canvas as it hears it.

What someone says"The resident submits a permit application. The clerk reviews it. If it is complete, we schedule an inspector. If anything is missing, we send it back and ask for changes."
What Wavelength builds
  1. Actor: Resident submits the application
  2. Step: Clerk reviews it
  3. Decision: Is it complete?
  4. Yes branch: Schedule the inspector
  5. No branch: Request changes

Features for public sector

Live diagram building

Hold the mic and talk. Actors, systems, decisions, and data stores appear on the canvas as you name them.

SOP export

Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.

Share links

Send a link to a flow. The person who opens it does not need an account.

Open file exports

Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your diagrams do not get locked in.

Visio, draw.io, and Mermaid import

Import .vsdx, .drawio, and .mmd files. Each file becomes a flow that you can edit by voice.

Present mode

Show the flow full screen on a call and walk the group through it step by step.

Popular integrations for public sector

Import

Recordings and transcripts

Upload .mp3, .m4a, .wav, .mp4, or .mov files, or .vtt, .srt, .txt, .docx, and .pdf transcripts.

Get more details Import

Microsoft Visio

Import Visio .vsdx files in your browser. Each file becomes an editable flow.

Get more details Import and export

draw.io

Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.

Get more details All plans

PowerPoint and Google Slides

Export the flow as a .pptx file and drop it into the deck for the next meeting.

Get more details All plans

Chrome side panel

Open Wavelength beside any browser tab and build the diagram while the call runs.

Get more details Import and export

Mermaid

Copy the Mermaid code for docs and repos, or import .mmd and .mermaid files.

Get more details

See all integrations

Map the process, not the personal data

A process map needs roles, steps, systems, and rules. It does not need names, account numbers, or case details. Before you upload a recording, read AI and your data and the Trust Center. Our subprocessor list and DPA are public.

Plans for every team size

Free$0

5 saved flows. No card.

Starter$4.99/month

50 new graphs a month, 4 mic hours, your own logo.

Pro$9.99/month

Unlimited graphs, 10 mic hours, teams, version history.

Annual billing gives you 2 months free. Every new account starts with 7 days of Pro, no card needed. See full pricing.

Additional resources

Wavelength Trust Center

How we protect your data, which subprocessors we use, and our DPA.

Read now

Document a current state process

Guide: map how the work runs today before you change it.

Read now

Run a process mapping workshop

Guide: plan the session, capture the process, confirm the map.

Read now

Common questions

Should I put resident data in a flow?

No. Map roles, steps, and rules. Read the Trust Center for how Wavelength handles data before you upload recordings.

Can we publish a process map for staff?

Yes. Export a PDF or PNG, or send a share link that opens without an account.

Can we import existing Visio diagrams?

Yes. Import .vsdx files in your browser.

Do you offer volume pricing?

Contact us about Enterprise for volume pricing, SSO, or a security review.

Wavelength for every team

IT

The runbook lives in one engineer's head until someone writes it down.

Learn more

Healthcare

Intake, referrals, prior authorization, and billing depend on clear handoffs.

Learn more

Process documentation

Talk through how the work runs.

Learn more

See all solutions

Bring Wavelength to your public sector team

Talk through a process. Watch the diagram build itself.

Start freeTry the live demo

The free plan needs no card. The demo needs no account.