For operations teams
Write down how the work gets done, without the writing
Operations runs on processes that nobody has time to document. Talk through each one. Wavelength gives you the map and the SOP.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Delegate with confidence
A clear SOP lets a new person run the process without asking you each time.
Standard across sites
One map per process, shared with every location and shift.
Keep it current
When the process changes, talk through the change. The AI edits the flow.
How operations teams use Wavelength
Operations and SOPs
The full guide for SOP writers.
Read the guideFranchise operations
One standard process across every location.
Read the guideOrder to cash
From the order to the payment, with every check.
See the exampleProcure to pay
Requests, approvals, purchase orders, and payment.
See the exampleReturns
Returns and RMA steps with the restock decision.
See the exampleEmployee onboarding
Every step from offer to the first week.
See the exampleFrom the conversation to the map
This is an example walkthrough. Wavelength places each part on the canvas as it hears it.
What someone says"When an order comes in, the warehouse picks and packs it. If everything is in stock, we ship the same day. If an item is out, the order goes on backorder and we email the customer."
- System: Order received
- Actor: Warehouse picks and packs
- Decision: Is every item in stock?
- Yes branch: Ship the same day
- No branch: Backorder and email the customer
Features for operations
Live diagram building
Hold the mic and talk. Actors, systems, decisions, and data stores appear on the canvas as you name them.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Recording and transcript import
Upload audio or video up to 120 minutes, or a .vtt, .srt, .txt, .docx, or .pdf transcript, and get the flow.
Swimlanes
Switch the flow to swimlanes with one click. Each actor gets a lane, so every handoff is easy to see.
Process metrics
Add active time and wait time to each step. See a heat map of the slow steps and export the metrics as a .csv file.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Popular integrations for operations
Recordings and transcripts
Upload .mp3, .m4a, .wav, .mp4, or .mov files, or .vtt, .srt, .txt, .docx, and .pdf transcripts.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
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MCPClaude and ChatGPT
Add the Wavelength connector. Ask your AI assistant to create, read, or edit a flow in plain English.
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All plansPowerPoint and Google Slides
Export the flow as a .pptx file and drop it into the deck for the next meeting.
Get more details ImportMicrosoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
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Import and exportdraw.io
Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.
Get more detailsPlans for every team size
5 saved flows. No card.
50 new graphs a month, 4 mic hours, your own logo.
Unlimited graphs, 10 mic hours, teams, version history.
Annual billing gives you 2 months free. Every new account starts with 7 days of Pro, no card needed. See full pricing.
Common questions
Can I create an SOP from a recording?
Yes. Upload audio or video up to 120 minutes and Wavelength builds the flow. Then export it as an SOP.
Can I share SOPs with staff who do not have an account?
Yes. Send a share link, or export a PDF or a .doc file.
How do I update a process when it changes?
Open the flow and describe the change. The AI edits the flow, and Pro keeps a version history.
What does it cost?
Free covers 5 saved flows. Starter is $4.99 per month. Pro is $9.99 per month with unlimited graphs.
Bring Wavelength to your operations team
Talk through a process. Watch the diagram build itself.
The free plan needs no card. The demo needs no account.