Mortgage Application to Closing process diagram
This is a worked example. Wavelength built the diagram below from the description on this page. Nobody drew it by hand.
What was said
A borrower submits a mortgage application. The loan officer collects the required documents. The lender pulls the credit report. Underwriting reviews the file and decides. If denied, the borrower is notified. If approved with conditions, the borrower provides additional documents. An appraisal is ordered. Once conditions are met, the file moves to clear to close. The loan closes and funds are disbursed.
The diagram
What is in this flow
- Systems: Credit Pull.
- People and teams: Loan Officer, Underwriter.
- Decisions: Decision?.
- Size: 12 steps and 11 connections.
Steps
- Submit Application
- Loan Officer
- Collect Documents (Loan Officer)
- Credit Pull
- Underwriter
- Underwriting Review (Underwriter)
- Decision?
- Application Denied
- Provide Conditions (Borrower)
- Order Appraisal (Loan Officer)
- Clear to Close (Underwriter)
- Loan Closing
Mermaid code
Copy this into any Markdown file, GitHub README, or Mermaid Live to render the same flow.
flowchart TD
n1([Submit Application])
n2(Loan Officer)
n3[Collect Documents]
n4{{Credit Pull}}
n5(Underwriter)
n6[Underwriting Review]
n7{Decision?}
n8([Application Denied])
n9[Provide Conditions]
n10[Order Appraisal]
n11[Clear to Close]
n12([Loan Closing])
n1 -->|submits| n2
n2 -->|collects| n3
n3 -->|documents in| n4
n4 -->|credit pulled| n5
n5 -->|reviews| n6
n6 -->|decides| n7
n7 -->|Denied| n8
n7 -->|Approved with conditions| n9
n9 -->|documents provided| n10
n10 -->|appraisal in| n11
n11 -->|cleared| n12Map your own process
Describe your version out loud, or paste the transcript of a call. Wavelength draws the flow as you talk, and you can edit it by voice, by prompt, or by hand.
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This example is part of our guide for insurance and lending.