For IT teams
Turn a spoken runbook into a flow and an SOP
The runbook lives in one engineer's head until someone writes it down. Let them say it once. Wavelength turns it into a map and an SOP.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Runbooks people follow
A map with clear branches is easier to follow at 2 AM than a long wiki page.
Ready for the audit
Access reviews and change processes are on a diagram, with owners for each step.
Fits your tools
Import Visio files. Export to draw.io, PDF, or PowerPoint.
How IT teams use Wavelength
Incident response
Triage, severity, communication, and the review.
See the exampleChange management
Standard change requests with approvals.
See the exampleAccess reviews
Quarterly access reviews with sign-off steps.
See the exampleJoiners and leavers
Accounts to create on day one and to remove on the last day.
See the exampleVendor security review
The questionnaire, the review, and the decision.
See the exampleIT runbooks
Turn tribal knowledge into steps anyone can run.
Read the guideFrom the conversation to the map
An example walkthrough for IT. Wavelength draws each step as the speaker names it.
What someone says"When an alert fires, the on-call engineer triages it. If it is a Sev 1, they open an incident and page the lead. Anything lower goes to the ticket queue."
- System: Monitoring alert fires
- Actor: On-call engineer triages
- Decision: Is it a Sev 1?
- Yes branch: Open an incident and page the lead
- No branch: Ticket queue
Features for IT
Live diagram building
Hold the mic and talk. Each person, system, and step appears on the flow as you name it. A question like "Sev 1?" becomes a decision with its branches.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Swimlanes
Switch the flow to swimlanes. Each actor gets a lane, and each handoff crosses a lane line.
Visio, draw.io, and Mermaid import
Import .vsdx, .drawio, and .mmd files. Each file becomes a flow that you can edit by voice.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your flows go where your team works.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Popular integrations for IT
Microsoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
Get more details
Import and exportdraw.io
Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.
Get more details
All plansConfluence
Save a flow as a Confluence page with the summary, the questions to confirm, and a link to the live flow.
Get more details
MCPClaude Code, Cursor, and VS Code
Add the Wavelength MCP server and map a system from inside your code editor.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
Get more details ImportRecordings and transcripts
Upload the call recording or the transcript. The FAQ lists every file type.
Get more detailsPlans and pricing
5 saved flows. No card.
50 new flows a month, 4 mic hours, your own logo.
Unlimited flows, 10 mic hours, teams, version history.
7 days of Pro, no card. See pricing.
Common questions
Can IT teams import existing Visio diagrams?
Yes. Import .vsdx files in your browser. Each file becomes an editable flow.
Can I turn a runbook into an SOP document?
Yes. Export the flow as an SOP document in .doc format, or copy it as Markdown for your wiki.
Where can I read about Wavelength security?
The Trust Center lists our security practices, our subprocessors, and how AI uses your data.
Can the team share one library of flows?
Yes. Pro includes shared team folders and a shared team flow library.
Bring Wavelength to your IT team
Talk through a process. Wavelength draws the flow.
The free plan needs no card. The demo needs no account.