RevOps template

Inbound Lead Routing template

Form fill, enrich, existing account, territory, round robin, SLA. This template has 12 shapes: 2 decisions, 2 people and teams, and 2 systems and data stores.

Free plan, no card. Opens in the Wavelength editor.

Inbound Lead Routing process map template
The steps in this template
  1. Form Fill Start
  2. Enrichment System
  3. Existing Account? Decision
    Yes: Account Owner. No: Territory Match
  4. Account Owner Person or team
  5. Territory Match System
  6. Route to Account Owner Step
  7. SDR Person or team
  8. Start SLA Timer Step
  9. Round Robin Assign Step
  10. Touched in Time? Decision
    Yes: Lead Worked. No: Reassign Lead
  11. Lead Worked End
  12. Reassign Lead Step
The conversation that built it

A prospect fills out a form on the website. The automation platform enriches the lead with firmographic data. The system checks if the lead belongs to an existing account. If it does, the lead routes to the account owner. If it does not, the system matches the territory and assigns the lead by round robin to an SDR. An SLA timer starts. If the SDR does not touch the lead in time, the lead is reassigned.

Wavelength drew this flow from the conversation above. Say your own version and it draws yours.

Who uses this template

RevOps teams use it as a starting point. Routing and approval flows for the revenue team. See how revops teams use Wavelength.

Start from it

Open the template and the flow is on the canvas, laid out and ready to edit.

Change it by talking

Say what is different in your team. Wavelength adds, removes, and renames the shapes for you.

Send it

Share a link, or export to PNG, PDF, PowerPoint, draw.io, BPMN, or an SOP document.

Questions

Is the inbound lead routing template free?

Yes. Every Wavelength plan can open this template, the Free plan included. The Free plan saves up to 5 flows and needs no card.

Can I change the template to match my process?

Yes. Open it, then describe what is different in your team, by typing or by holding the mic. Wavelength edits the flow to match. You can also drag, rename, and delete shapes by hand.

What can I export the template to?

Exports include PNG, PDF, PowerPoint, draw.io and Lucidchart, BPMN 2.0, Mermaid, an SOP document, n8n, and a CSV of steps.

Open the inbound lead routing template

It opens in the editor, ready to change by talking.