Public sector
Map permits and case handling across offices, with an owner on every step
Permits, requests, and case handling cross many offices. Talk through each process with the staff who run it, and publish one clear map.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Clear handoffs between offices
Each office sees where its part starts and ends.
Knowledge that stays
When long-serving staff retire, the process stays on the map.
Low cost
Free covers 5 flows. Starter is $4.99 per month for one user. Teams use Pro at $9.99 per seat.
How public sector teams use Wavelength
Request approvals
Purchase requests by spend level.
See the exampleIT change management
Standard change requests with approvals.
See the exampleAccess reviews
Quarterly reviews of system access.
See the exampleStaff onboarding
Every step for a new employee.
See the exampleCompliance and audit
Map controls for reviews.
Read the guideBusiness analysts
Process analysis before a system change.
Read the guideFrom the conversation to the map
An example walkthrough for public sector. Wavelength draws each step as the speaker names it.
What someone says"The resident submits a permit application. The clerk reviews it. If it is complete, we schedule an inspector. If anything is missing, we send it back and ask for changes."
- Actor: Resident submits the application
- Step: Clerk reviews it
- Decision: Is it complete?
- Yes branch: Schedule the inspector
- No branch: Request changes
Features for public sector
Live diagram building
Hold the mic and talk. Each person, system, and step appears on the flow as you name it. A question like "Complete?" becomes a decision with its branches.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Share links
Send a link to a flow. The person who opens it does not need an account.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your flows go where your team works.
Visio, draw.io, and Mermaid import
Import .vsdx, .drawio, and .mmd files. Each file becomes a flow that you can edit by voice.
Present mode
Show the flow full screen on a call and walk the group through it step by step.
Popular integrations for public sector
Recordings and transcripts
Upload the call recording or the transcript. The FAQ lists every file type.
Get more details ImportMicrosoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
Get more details
Import and exportdraw.io
Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
Get more details
Import and exportMermaid
Copy the Mermaid code for docs and repos, or import .mmd and .mermaid files.
Get more detailsMap the process, not the personal data
A process map needs roles, steps, systems, and rules. It does not need names, account numbers, or case details. Before you upload a recording, read AI and your data and the Trust Center. Our subprocessor list and DPA are public.
Plans and pricing
5 saved flows. No card.
50 new flows a month, 4 mic hours, your own logo.
Unlimited flows, 10 mic hours, teams, version history.
7 days of Pro, no card. See pricing.
Additional resources
Common questions
Should I put resident data in a flow?
No. Map roles, steps, and rules. Read the Trust Center for how Wavelength handles data before you upload recordings.
Can we publish a process map for staff?
Yes. Export a PDF or PNG, or send a share link that opens without an account.
Can we import existing Visio diagrams?
Yes. Import .vsdx files in your browser.
How do agencies pay for a team?
An organization pays Pro per seat: $9.99 per member per month, or $99.90 per member per year, on one subscription. Contact us for a security review.
Bring Wavelength to your public sector team
Talk through a process. Wavelength draws the flow.
The free plan needs no card. The demo needs no account.