Healthcare
Map intake, referrals, and prior authorization with the staff who run them
Intake, referrals, prior authorization, and billing depend on clear handoffs. Talk through each process with the staff who run it and get a map everyone can follow.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Clear handoffs between teams
Each team sees where their part starts and ends, and who takes it next.
A map and an SOP for new staff
New front desk and billing staff learn from a clear map and SOP.
Process, not patients
Describe roles, steps, and rules. A process map does not need patient information.
How healthcare operations teams use Wavelength
Staff onboarding
Every step for a new hire, with owners.
See the examplePurchase approvals
Supplies and equipment requests by spend level.
See the exampleInvoice handling
From the vendor invoice to payment.
See the exampleIT access reviews
Who has access to which systems, reviewed each quarter.
See the exampleCompliance and audit
Map controls for internal reviews.
Read the guideSOP writing
Turn a walkthrough into a written SOP.
Read the guideFrom the conversation to the map
An example walkthrough for healthcare. Wavelength draws each step as the speaker names it.
What someone says"When a referral comes in, the front desk verifies coverage. If prior authorization is needed, billing requests it first. If not, we schedule the visit right away."
- Actor: Referral received
- Step: Front desk verifies coverage
- Decision: Is prior authorization needed?
- Yes branch: Billing requests the authorization
- No branch: Schedule the visit
Features for healthcare
Live diagram building
Hold the mic and talk. Each person, system, and step appears on the flow as you name it. A question like "Auth needed?" becomes a decision with its branches.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Recording and transcript import
Upload audio or video up to 120 minutes, or a .txt, .md, .vtt, .srt, .json, .pdf, or .docx transcript, and get the flow.
Share links
Send a link to a flow. The person who opens it does not need an account.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your flows go where your team works.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Popular integrations for healthcare
Recordings and transcripts
Upload the call recording or the transcript. The FAQ lists every file type.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
Get more details ImportMicrosoft Visio
Import Visio .vsdx files in your browser. Each file becomes an editable flow.
Get more details
Import and exportdraw.io
Export a flow as a .drawio file. Import .drawio and .xml files and edit them by voice.
Get more detailsMap the process, not the personal data
A process map needs roles, steps, systems, and rules. It does not need names, account numbers, or case details. Before you upload a recording, read AI and your data and the Trust Center. Our subprocessor list and DPA are public.
Plans and pricing
5 saved flows. No card.
50 new flows a month, 4 mic hours, your own logo.
Unlimited flows, 10 mic hours, teams, version history.
7 days of Pro, no card. See pricing.
Common questions
Should I put patient information in a flow?
No. Map roles, steps, and rules. Read the AI and your data page in our Trust Center before you upload any recording.
Can I turn a process walkthrough into an SOP?
Yes. Export the flow as a .doc SOP with roles, owners, and numbered steps.
Can staff view a map without an account?
Yes. Send a share link, or export a PDF to print or post.
What does it cost?
Free covers 5 saved flows with no card. Starter is $4.99 per month and Pro is $9.99 per month.
Bring Wavelength to your healthcare team
Talk through a process. Wavelength draws the flow.
The free plan needs no card. The demo needs no account.