For operations teams
Explain a process out loud. Get the flow and the SOP.
Operations runs on processes that nobody has time to document. Talk through each one. Wavelength gives you the map and the SOP.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Hand the process to a new person
A clear SOP lets a new person run the process without asking you each time.
Standard across sites
One map per process, shared with every location and shift.
Keep it current
When the process changes, talk through the change. The AI edits the flow.
How operations teams use Wavelength
Operations and SOPs
The full guide for SOP writers.
Read the guideFranchise operations
One standard process across every location.
Read the guideOrder to cash
From the order to the payment, with every check.
See the exampleProcure to pay
Requests, approvals, purchase orders, and payment.
See the exampleReturns
Returns and RMA steps with the restock decision.
See the exampleEmployee onboarding
Every step from offer to the first week.
See the exampleFrom the conversation to the map
An example walkthrough for operations. Wavelength draws each step as the speaker names it.
What someone says"When an order comes in, the warehouse picks and packs it. If everything is in stock, we ship the same day. If an item is out, the order goes on backorder and we email the customer."
- System: Order received
- Actor: Warehouse picks and packs
- Decision: Is every item in stock?
- Yes branch: Ship the same day
- No branch: Backorder and email the customer
Features for operations
Live diagram building
Hold the mic and talk. Each person, system, and step appears on the flow as you name it. A question like "In stock?" becomes a decision with its branches.
SOP export
Export a .doc SOP with roles, owners, and numbered steps, or copy the SOP as Markdown for a wiki.
Recording and transcript import
Upload audio or video up to 120 minutes, or a .txt, .md, .vtt, .srt, .json, .pdf, or .docx transcript, and get the flow.
Swimlanes
Switch the flow to swimlanes. Each actor gets a lane, and each handoff crosses a lane line.
Process metrics
Add active time and wait time to each step. See a heat map of the slow steps and export the metrics as a .csv file.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Popular integrations for operations
Recordings and transcripts
Upload the call recording or the transcript. The FAQ lists every file type.
Get more details
All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
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All plansConfluence
Save a flow as a Confluence page with the summary, the questions to confirm, and a link to the live flow.
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ExportExcel and Google Sheets
Export the steps as a .csv with owner, active time, wait time, and cost for each step.
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ExportMake
Export a Make scenario blueprint: a webhook trigger, one module for each step, and one Router for each decision.
Get more detailsPlans and pricing
5 saved flows. No card.
50 new flows a month, 4 mic hours, your own logo.
Unlimited flows, 10 mic hours, teams, version history.
7 days of Pro, no card. See pricing.
Common questions
Can I create an SOP from a recording?
Yes. Upload audio or video up to 120 minutes and Wavelength builds the flow. Then export it as an SOP.
Can I share SOPs with staff who do not have an account?
Yes. Send a share link, or export a PDF or a .doc file.
How do I update a process when it changes?
Open the flow and describe the change. The AI edits the flow, and Pro keeps a version history.
What does it cost?
Free covers 5 saved flows. Starter is $4.99 per month. Pro is $9.99 per month with unlimited flows.
Bring Wavelength to your operations team
Talk through a process. Wavelength draws the flow.
The free plan needs no card. The demo needs no account.