Software and SaaS
Sales maps the customer process. Success and engineering build from the same flow.
In a software company, every team explains processes all day. Sales on discovery, engineering in design reviews, success at kickoff. Wavelength turns each explanation into a map.
Free plan, no card. Starter $4.99 and Pro $9.99 per month.
Same map across teams
Sales maps the customer's process. Success runs the rollout from it. Engineering builds from it.
Fits the stack
MCP connectors for Claude, ChatGPT, Cursor, and VS Code. HubSpot for the deal. Mermaid for the repo.
Simple pricing
Starter is $4.99 per month for one user. Teams use Pro at $9.99 per seat. Annual billing gives 2 months free.
How SaaS teams use Wavelength
Customer onboarding
From signed contract to first value.
See the exampleRevenue data pipelines
Stripe billing events into the warehouse.
See the exampleLead routing
Scoring and routing rules for inbound leads.
See the exampleChurn prediction
An ML pipeline for churn scores.
See the exampleIncident management
Detection, response, and the review.
See the exampleMarketing attribution
Touchpoints into an attribution model.
See the exampleFrom the conversation to the map
An example walkthrough for software and SaaS. Wavelength draws each step as the speaker names it.
What someone says"A visitor starts a trial and we track product usage. If they activate in the first week, sales reaches out. If they do not, they get the nurture emails."
- Actor: Visitor starts a trial
- System: Product usage tracking
- Decision: Activated in the first week?
- Yes branch: Sales outreach
- No branch: Nurture emails
Features for software and SaaS
Live diagram building
Hold the mic and talk. Each person, system, and step appears on the flow as you name it. A question like "Activated?" becomes a decision with its branches.
Edit by voice or text
Ask for a change, for example "add an approval step after review", and the AI edits the flow.
Share links
Send a link to a flow. The person who opens it does not need an account.
Shared team folders
Invite your team once and keep one shared flow library. Included in Pro.
Email recap
Email the flow with an AI recap to a customer or a teammate. Included in Pro.
Open file exports
Export to PNG, PDF, PowerPoint, draw.io, Mermaid, and BPMN 2.0. Your flows go where your team works.
Popular integrations for software and SaaS
MCPClaude and ChatGPT
Add the Wavelength connector. Ask your AI assistant to create, read, or edit a flow in plain English.
Get more details
MCPClaude Code, Cursor, and VS Code
Add the Wavelength MCP server and map a system from inside your code editor.
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All plansHubSpot
Attach the diagram, a written summary, and a live link to a HubSpot deal as a note.
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All plansChrome side panel
Open Wavelength beside any browser tab and build the diagram while the call runs.
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Import and exportMermaid
Copy the Mermaid code for docs and repos, or import .mmd and .mermaid files.
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Via ChromeGong
Open the side panel beside a Gong call review and map the process the customer describes.
Get more detailsPlans and pricing
5 saved flows. No card.
50 new flows a month, 4 mic hours, your own logo.
Unlimited flows, 10 mic hours, teams, version history.
7 days of Pro, no card. See pricing.
Additional resources
Common questions
Does Wavelength work with Claude and ChatGPT?
Yes. Add the Wavelength MCP connector. Your assistant can create, read, and edit flows, and show them in the chat.
Can sales and engineering share flows?
Yes. Pro includes team invites you set up once, shared team folders, and a shared flow library.
Is Wavelength cheaper than Lucidchart?
On list price, yes. Wavelength Starter is $4.99 per month for one user. Teams use Pro at $9.99 per seat. Lucidchart Individual is $9 per month, and Lucidchart Team is $10 per user per month, billed annually.
Is there a free trial?
Every new account starts with 7 days of Pro with no card. The free plan stays free after that.
Bring Wavelength to your software and SaaS team
Talk through a process. Wavelength draws the flow.
The free plan needs no card. The demo needs no account.